Frequently Asked Questions

Install directly from the Shopify App Store. It's a one-click setup process with no coding required. Once installed, simply enable the app embed block in your theme editor.

Yes, it works seamlessly with all modern Shopify themes (OS 2.0) via the app embed block architecture, ensuring it won't break your site's layout or code.

Under 5 minutes. You can install the app, customize your first campaign, and publish it to your live store almost immediately.

We currently offer 6 game types: Spin Wheel, Scratch Card, Egg Cracker, Claw Machine, Quiz, and Gift Box. We're constantly adding new modules.

Absolutely. Everything from colors, typography, images, to the prizes and win probabilities is fully customizable to match your brand.

Yes, all our games are built mobile-first and are fully responsive, ensuring a perfect experience across all devices.

ShopiFlame comes with a built-in analytics dashboard where you can track total plays, new subscribers, conversions, and generated revenue.

We track play count, engagement rate, completion rate, prizes won, redemption rate, and the overall conversion uplift of your campaigns.

Exporting data to CSV is coming soon. Currently, the dashboard provides comprehensive real-time metrics and charts.

Yes, we offer a 14-day free trial on all paid plans, no credit card required to start.

Yes, you can cancel or change your plan at any time from the dashboard. Changes take effect at the end of your current billing cycle.

We accept all major credit cards and process payments securely via Stripe.

You can email us directly at hello@shopiflame.com. We guarantee a response within 24 hours on business days.

Yes, our team is happy to assist you with setting up your first campaign and ensuring everything runs smoothly on your store.