Docs

FAQ

Licensing

Can I use a section on multiple stores?

A single-section purchase covers one store. If you're building for clients or running multiple stores, the all-access plan covers all your stores and client work under the same terms. Full terms are in the Section License.

Can I modify the Liquid code?

Yes — you own the files once you download them. Customization for your own store or your clients' stores is covered by the license. Reselling or redistributing the source is not.

Refunds

What's your refund policy?

Because sections are downloadable code, sales are final once you've downloaded the files. That said, every section has a full live configurator where you can see exactly how it looks and behaves before buying — including the actual Liquid output. If something is broken or doesn't match what was shown, contact us and we'll make it right.

Updates

Do I get updates when a section improves?

Yes. Section updates (bug fixes, performance improvements, new settings) are available in your account dashboard. Download the updated bundle and swap the files in your theme — same install process as the initial setup.

All-access subscribers get updates to all sections automatically included.

Browser support

Which browsers does the motion work in?

The motion runtime targets browsers that support ES modules and the Intersection Observer API — which is essentially every browser released since 2018. Specifically:

  • Chrome / Edge 80+
  • Firefox 75+
  • Safari 13.1+
  • Mobile Safari (iOS 13.4+)

Browsers that don't support the motion APIs render the static fallback automatically — no JavaScript errors, no broken layouts.

Performance

Will adding a Shopiflame section hurt my Core Web Vitals?

If installed correctly, no. Key design decisions that protect CWV:

  • GSAP loads as type="module" — deferred, never render-blocking
  • GSAP is only loaded once per page regardless of how many sections are present
  • Sections declare explicit dimensions to prevent Cumulative Layout Shift (CLS)
  • Images use lazy loading except where above-the-fold placement requires eager
  • The motion runtime doesn't run at all when prefers-reduced-motion is set

For a detailed breakdown, see Core Web Vitals for Shopify Motion.

Does the section affect Time to First Byte?

No. Sections are Liquid rendered server-side by Shopify's infrastructure — there's no additional server involved.