Docs

FAQ

Licensing

Can I use a section on multiple stores?

Yes. A section purchase isn't tied to a single domain — you can install it across the stores and client themes you build and maintain. You buy the section once, not once per store. Full terms are in the Section License.

Can I modify the Liquid code?

Yes — you own the files once you download them. Customizing the Liquid, styles, and settings for your own store or your clients' stores is covered by the license. What you can't do is resell, redistribute, or publish the source as your own product, template, or theme.

Is there a subscription?

No. Shopiflame is one-time pricing only. Buy a single section for $12, or get the whole current catalog in one payment with the Starter Pack. There's no recurring charge and nothing expires — sections you've bought stay yours.

Refunds

What's your refund policy?

Because sections are downloadable code, sales are final once you've downloaded the files. To make that a confident purchase, every section has a full live configurator where you see exactly how it looks and behaves before buying — including the actual Liquid output. If something is broken or doesn't match what was shown, contact us and we'll make it right.

Can I try before I buy?

Yes. Every section's detail page runs the real section live, and you can configure it with the same settings you'll get in the theme editor. There's also a free section if you want to install one end-to-end at no cost first.

Updates

Do I get updates when a section improves?

Yes. Bug fixes, performance improvements, and new settings for a section you own are available in your account dashboard. Download the updated bundle and swap the files in your theme — the same process as the initial install.

Will an update change my live store automatically?

No. We never silently change a section in your store. Updates are downloaded by you, on your schedule. Until you re-install, your store keeps running the version you have.

Browser support

Which browsers does the motion work in?

The motion runtime targets browsers that support ES modules and the Intersection Observer API — essentially every browser released since 2018. Specifically:

  • Chrome / Edge 80+
  • Firefox 75+
  • Safari 13.1+
  • Mobile Safari (iOS 13.4+)

Browsers that don't support those APIs render the static fallback automatically — no JavaScript errors, no broken layouts. See Motion Runtime for how the fallback works.

Performance

Will adding a Shopiflame section hurt my Core Web Vitals?

If installed correctly, no. The design decisions that protect CWV:

  • GSAP loads as type="module" — deferred, never render-blocking
  • GSAP is loaded only once per page, regardless of how many sections are present
  • Sections declare explicit dimensions to prevent Cumulative Layout Shift (CLS)
  • Images use lazy loading except where above-the-fold placement requires eager
  • The runtime doesn't run at all when prefers-reduced-motion is set

For a detailed breakdown, see Shopify Animations and Core Web Vitals.

Does the section affect Time to First Byte?

No. Sections are Liquid rendered server-side by Shopify's own infrastructure — there's no extra server in the request path.